(Nikkei BP Group)
(No.1 High-Tech News Site in Japanese)
|
|
| Compaq Computer, DEC Japan Announce Overall Product Plans
|
|
October 5, 1998 (TOKYO) -- Compaq Computer K.K. of Japan and Digital
Equipment Corp. Japan revealed plans on the integration of products
and services after their merger.
|
Product lines involving servers and workstations with the Alpha microprocessor
will continue to be developed and supported by the new Compaq.
All products with Intel microprocessors will be integrated into Compaq's
current product lines. Services, such as system integration, consulting
and support, which are currently supported by DEC Japan, will continue
within the same framework.
The new company will continue to offer high-quality products and services,
said Makoto Baba, vice president of Compaq.
The following six points are the basic guidelines for the integration
of the company's products and services.
(1) Existing users of DEC Japan products will get guaranteed product
adaptability and compatibility for future upgrades.
(2) For migration and renewal of products, a transition period will be
implemented so that both users and distributors can appraise products
and services.
(3) During the appraisal period, new products and existing products will
cater to the convenience of business customers.
(4) Add-ons and options for upgrading will be offered depending on the
need, even after sales of some hardware products are discontinued.
(5) Hardware products and software programs will have maintenance services
and spare parts for at least five years after their sales are discontinued.
(6) As concerns services and support, existing products and new products
will have existing or better systems and menus.
(BizTech News Dept.)
|
|
|
