(Nikkei BP Group)
(No.1 High-Tech News Site in Japanese)
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| HP Japan Discloses Flaw in Japanese Palmtop PCs
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September 22, 1998 (TOKYO) -- Hewlett-Packard Japan Ltd. said a flaw
was detected in some of the Japanese versions of the HP 620LX palmtop
personal computer released in May 1998.
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HP Japan has published on the Web apologies, along with its solution,
in Japanese at (http://www.jpn.hp.com/GRP1/mobile/620/renraku/owabi.html).
According to HP Japan, the malfunction was caused by a flaw in the condenser.
The condenser tends to break down during the recharge process and, although
very rare, causes smoke emissions. The glitch was detected in a few
of the products shipped at a very early stage.
Nonflammable material used in the body is designed to prevent and contain
the spread of fire. Consequently, there is no need to be over concerned
with a possible fire and/or fire spread, the company said.
"However, if a smoke emission ever occurs with the HP 620LX users own,
we want users to kindly report to HP Japan by telephone. Products with
the defect will be exchanged with a new one," said HP Japan.
(Nikkei Mobile, Nikkei WinPC)
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